Scarlet Hilton-Smith Farla
Head of Property Management @Settio Property Experience
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WORK HISTORY
Head of Property Management @Settio Property Experience
Manchester, GB
EDUCATION
The College of Further Education
Secretarial & Administration
ABOUT SCARLET HILTON-SMITH FARLA
An ambitious, driven property professional with 14 years of experience in residential lettings and property management across Guernsey, London, and Manchester. Proven success in leading high-performing teams, streamlining operations, and delivering commercial value across a broad portfolio of residential and mixed-use assets. Currently serving as Head of Property Management at Settio Property Experience Ltd, with added responsibility for the operational leadership of PropTrack Inventory Specialists Ltd since February 2025. Core Experience & Expertise- Leadership of large and remote teams - Performance management, 360 appraisals, and personal development planning (PDPs)- Full-cycle internal recruitment and talent alignment - Business process analysis and implementation of improved systems - Project management and staff training - KPI setting, monitoring, and reporting - Strategic software procurement and onboarding - Commercial negotiation and client relationship management - Operational budget planning and reporting - High-end property management (rents up to Residential lettings and tenancy progression - Commercial and block management (Guernsey jurisdiction) Professional Qualifications- Propertymark ARLA Level 3 Award in Residential Letting and Property Management – 2022 - Propertymark ARLA Level 4 Certificate in Senior Housing & Property Management (Distinction, Business & Organisational Management pathway) – 2024 Email: S••••••@settio.co.uk
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