Spence Nguyen
System Administrator @Social Security Administration
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WORK HISTORY
System Administrator @Social Security Administration
EDUCATION
Community College of the Air Force
Associate of Applied Science, Information Management
ABOUT SPENCE NGUYEN
I have over 17 years experience in the IT field; including the last 7 years working as a Systems Administrator for the Social Security Administration; 4 years in the United States Air Force as an Information Manager and 6+ years in an ITIL Service Desk environment under various roles including- IT Knowledge Manager- Service Desk Quality Assurance Manager- Service Desk Supervisor- Service Desk Tier II Senior Analyst- Service Desk Tier I AnalystI am a team player and I am always striving to become a more effective leader and to improve my strengths and mitigate my weaknesses. I love helping others, teaching, mentoring, and learning as much as I can and applying what I have learned.I am process and goal oriented and always have the customer in mind and in heart. I strive for excellence in all that I do, and continuous improvement. I highly value customer service, team and leadership building and personal development.\"You are only as great as your team!\"
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