Sophiya Sadaphule
Sales Executive @Russell & Bromley
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WORK HISTORY
Sales Executive @Russell & Bromley
Oxfordshire, GB
Generated and qualified sales leads by assigning inbound inquiries across teams, improving follow-up response time by 25% and strengthening overall pipeline flow-Improved conversion strategies by coaching new team members on clienteling and sales techniques, driving a 15% increase in package sign-ups within 2 months-Collaborated with customer care and logistics to resolve post-purchase issues, achieving an 18% reduction in returns and a 90% customer satisfaction score-Recognised as Employee of the Month for consistently exceeding sales and service targets in a fast-paced retail environment.
EDUCATION
St. Francis De Sales School Pune
Xth SSC
Modern Education Society's Nowrosjee Wadia College Arts, Science, Pune 01
XIIth HSC
Oxford Brookes University
MSc in International Luxury Marketing
Symbiosis Institute Of Design
Bachelor's degree
ABOUT SOPHIYA SADAPHULE
I hold an MSc in International Marketing from Oxford Brookes University, with a strong…
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