Sophia Kim
Senior Manager, User Experience (Homepage) @Marriott International
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WORK HISTORY
Senior Manager, User Experience (Homepage) @Marriott International
Research, innovate, and design the user experience of the Marriott International homepage to provide a seamless digital experience and increase conversion rate optimization.Partner closely and collaborate with designers, developers, and cross-functional stakeholders to drive digital performance, enable Marriott’s strategic imperatives, and enable owner profitability and success within a SAFe Agile framework.Communicate design strategies, concepts, specs, and interactive prototypes to stakeholders and development teams to align vision and execution.Facilitate and resolve defect resolution discussions, ensuring high-quality implementation through detailed development reviews.Maintain Jira stories by providing detailed UX acceptance criteria, specifications, supportive resources, and design reviews to ensure smooth development implementation.Champion accessibility by integrating comprehensive 508-compliant research and best practices throughout the design process.Support A/B testing via effective qualitative and quantitative analysis to validate and refine solutions.
EDUCATION
Ringling College of Art and Design
Minor, Visual Development
Ringling College of Art and Design
Bachelors of Arts, Illustration
ABOUT SOPHIA KIM
Hi, I’m Sophia! I’m a Senior UX Manager at Marriott International, specializing in…
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