Sony Philomin
Sr Operation Analyst @Expedia Group
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WORK HISTORY
Sr Operation Analyst @Expedia Group
London, GB
EDUCATION
Hospitality and Tourism School, Guadeloupe (France)
Bachelors Degree in Travel & Tourism, Sales and Productions
SKILLS
ABOUT SONY PHILOMIN
Experience Technology Specialist with a strong background in managing External Stakeholder relationships, defining integration requirements, and leading technical onboarding processes. Adept at enhancing integration efficiency through automation, developing seamless API processes, and creating comprehensive support resources. Proven track record in troubleshooting, API documentation, and streamlining integration processes. Bilingual in French and skilled in a range of technical tools and methodologies.Technical Proficiencies- REST APIs, web technologies, and deployment of SaaS Software Solutions- Project coordination, delivering technical software training, and providing technical consultancy- Adept at forging customer relationships and steering Technical Onboarding initiativesWell-versed in vital technologies and platforms, including- HTML, JSON, SQL, REST APIs, HTTP Protocols, OAuth Authentication- Proficiency with Monday.com, Asana, Airtable, Zendesk, Hubspot, Jira, Slack, Postman, Google Suite Apps, Zapier, and Microsoft Office 365Eager to tackle new opportunities and challenges that harness my comprehensive expertise in API integration, as well as process and workflow optimization.
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