Sonny Nguyen
Guest Experience Manager - Long Beach Convention & Entertainment Center @Legends Global
Huntington Beach, CA, US
EMAILS
MOBILE NUMBERS
+17•••••••72
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WORK HISTORY
Nov 2024 — Present
Guest Experience Manager - Long Beach Convention & Entertainment Center @Legends Global
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Long Beach, CA, US
EDUCATION
N/A
Golden West College
Associate's degree
SKILLS
Mortgage ServicingLead GenerationVendor ManagementLeadershipCall CenterMortgage LendingLoan ModificationsAnalysisTrainingPortfolio ManagementLoansLoss MitigationCreditCall CentersLoan OriginationDefaultProcess ImprovementQuality AssuranceBpoCustomer RetentionCustomer ServiceOutsourcingMortgage UnderwritingMortgage BankingSalesLoan Servicing
ABOUT SONNY NGUYEN
Dynamic Operations & Servant Leader with over 20 years of managing and motivating staff, developing personnel, and achieving operational and fiscal goals in alignment with the company\'s vision, mission and values. Hyper focused on improving operational quality, productivity, and efficiency while driving revenue growth, enhancing customer service, and achieving cost containment goals.
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