Sonal Sahni
Product Manager @Publicis Sapient
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WORK HISTORY
Product Manager @Publicis Sapient
Gurugram, IN
Led the Power BI Integration with a logistics visibility platform increasing customer acquisition by 20% expanding market reach. Facilitated integration of new services on platform resulting in 65% surge in average services/customer driving revenue growth. Implemented strategic interventions and integrations, including location-based features, enhanced inventory modules, and ReturnsData Integration, leading to a notable 10% increase in User Satisfaction Score and bolstering platform functionality. Spearheaded cost-saving initiatives like Document Management, New User Request Access Onboarding reducing OperationalCosts by 20% while maintaining service excellence. Played a pivotal role in the successful integration of the What Fix platform, significantly elevating User Engagement by 50%and streamlining training requirements for sales and operations teams by 40%. Boosted revenue growth by restructuring the existing application into a tiering and add-on feature framework. Recognized among 25 Product folks in the category - Inclusive Collaboration and Partnering for Client Impact.
EDUCATION
Institute of Management Technology, Ghaziabad
Postgraduate Degree
HOLY CHILD SR SEC SCHOOL
High School
Maharaja Surajmal Institute Of Technology
Bachelor of Technology - BTech
ABOUT SONAL SAHNI
Product Manager with 6+ years of experience in the IT industry, including over 3 years focused on developing and delivering features aimed at improving user engagement, retention, and revenue. Strong background in identifying user needs, translating them into product requirements, and collaborating with engineering and design teams to implement effective solutions. Experienced in turning chaos into workflows, data into decisions, and ideas into products that don’t just work… they wow.Spearheaded initiatives reducing operational costs, improving user satisfaction score and adoption rate of existing features.Also involved in Conducting regular product demo and workshops for internal teams, clients to gather feedback transitioning the platform from Visibility to an Insights Space.An IT graduate with an experience of 32 months working for an E-commerce retail client at Accenture Solutions Private Limited.I have completed my management course with majors in Marketing from IMT Ghaziabad. I have worked as a summer intern with Perfetti Van Melle India (April 2021 – June 2021) wherein my project deliverables included analysis on existing products under Must Sell Product Basket using sales and AC Nielsen reports. In addition, understanding salesforce behavior and product challenges faced by them, recommendations were provided.Learning more about the products, understanding the needs from consumer’s viewpoint and working towards the transformation of identified insights into application features (services) or attributes (for product) is what motivates me to learn further.
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