Sona Maria Jacob

Data Analyst @Erie Insurance Group

Developed two Qlik apps:Subrogation Cycle Time: Build to track subrogation cycle time. Cleaned and prepared data, then developed the app in Qlik for improved monitoring and analysis.Auto Customer Cycle Time: Designed to track auto customer cycle time. Conducted data cleaning and built the app in Qlik to streamline reporting.Conducted ad hoc and periodics to support business decisions.Led Qlik Cloud Training and prepared comprehensive training documentation to support users transition from Qlik Enterprise.Did reporting on weather events and their impact on claims.Performed a NASP study, analyzing industry trends and did a data call for the TN hurricane event.