Som Keokhamthong

Solutions Territory Advisor @ADT

Lenexa, KS, US

As an ADT Sales Representative, I am responsible for promoting and selling ADT security products and services to residential and commercial customers. My primary goal is to provide exceptional customer service, understand customer needs, and offer tailored security solutions to ensure their safety and peace of mind.Key Responsibilities:Customer Engagement: I interact with potential customers through various channels (phone, email, in-person) to understand their security needs and preferences.Product Knowledge: I maintain a thorough understanding of ADT\'s product offerings, including security systems, monitoring services, and smart home solutions.Needs Assessment: I perform detailed needs assessments to recommend appropriate security solutions based on customer requirements.Follow-Up: I provide timely follow-up with customers to address questions, concerns, and ensure satisfaction with their security solutions.

Harris Lake Park High School

Diploma, Computer Science

University of Phoenix

Bachelors, Business Management - Global Supply Chain Management

Lake Park High School

High School Diploma

University of Phoenix

Master of Business Administration, not completed