Stephen Milner
Owner @Big I Consulting Ltd
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WORK HISTORY
Owner @Big I Consulting Ltd
Lead consultancy delivering complex ERP, WMS and supply chain transformations across the UK retail and logistics sector. Provide hands-on programme leadership, project recovery, and strategic delivery oversight for multi-million-pound IT and operational change programmes.Selected Achievements • ASDA Stores Ltd (Jan 2024 – June 2025): Directed Manhattan Active rollout across 18 distribution centres in 12 months, integrating SAP and WCS platforms with zero disruption to live operations. • JD Sports (2021 – 2023): Managed multi-site integration of Manhattan Active WMS across UK and EU sites; achieved on-time cutover and post-go-live stability > 99%. • Major Discount Retailer (2015 – 2017): Recovered and relaunched a SAP implementation across 500+ stores, improving inventory accuracy by > 15% and reducing manual processing costs by £250K p.a. • EVO Group (2012– 2015): Relaunched a MS dynamics 2012 AX integration including cutover planning, integration project management and master data workstreams. Key Expertise: Manhattan Active WMS | SAP ERP | Microsoft Dynamics AX | Programme Recovery & QA | Cutover Management | Change Leadership | Retail IT | Supply Chain Transformation | E-Commerce Fulfilment
EDUCATION
The Open University
BSc, Business Systems Engineering, Software Design
King's College London
Studied, Medicine
SKILLS
ABOUT STEPHEN MILNER
Contract Programme Manager driving large-scale ERP & WMS transformations in retail, logistics & e-commerce. Delivered £MM Manhattan Active and ERP programmes for ASDA, JD Sports & EVO Group — from recovery to seamless go-live. Proven transformation leader combining strategy, governance & hands-on delivery to achieve lasting operational impact.Over the past decades, I’ve led multi-million-pound change programmes for brands including ASDA, JD Sports, EVO Group, and Card Factory, managing cutovers across 18+ depots, multi-site international operations, and FTSE 100-level integrations. Known for my hands-on approach, I combine strategic leadership with practical delivery to achieve measurable business impact — from reducing logistics costs by £1.5M annually to improving on-shelf availability by 1.25%.With proven expertise in programme recovery, QA governance, change management, and supply chain systems integration, I partner with senior stakeholders to align IT transformation with business strategy and deliver lasting operational value.Core Specialisms: Manhattan Active, ERP (SAP, Microsoft Dynamics AX), WMS, Supply Chain Transformation, Programme Recovery, QA Governance, Cutover Management, Change Management, Retail IT, and E-Commerce Systems.(Also open to Non-Executive or advisory board roles within not-for-profit or technology-driven organisations.)
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