Skyla Howard

WORK HISTORY

EDUCATION

ABOUT SKYLA HOWARD

Experienced and results-driven professional with a diverse marketing, business development, and sales background. Currently serving as part of the Marketing and Business Development team at the offices of Fonbuena Law Firm, I am responsible for managing various marketing initiatives and providing lead support to optimize business partnerships. With administrative solid acumen, I ensure seamless workflow and support staff by building reports, managing essential sales and marketing tasks, and communicating with vendors. Early in my career, I excelled as a Client Resolution Specialist at OnBrand24, where I skillfully handled thousands of high-pressure inbound calls for a nationwide road service provider. My dedication to providing excellent customer service resulted in the successful resolution of various high-pressure situations, ranging from simple roadside calls to more complex car accident service calls. Afterward, I thrived as an Inside Sales Representative at HealthView Services, driving B2B and B2C sales appointments with key stakeholders. Leveraging multiple lead channels, including LinkedIn and Sales Navigator, I obtained numerous prospects and effectively communicated the value of HealthView Services\' healthcare cost-projection software. As a Sales Support Specialist at Merfish United, I played a crucial role in assisting the sales team to meet monthly quotas. With a deep understanding of different web-based platforms, I efficiently tracked orders, managed proof of deliveries, and contributed to closing sales funnels. Additionally, I showcased exemplary email communication skills and served as the company\'s primary point of contact for various team members. I take pride in my ability to build a strong rapport with clients and provide top-notch customer service. Proficient with CRM tools like Salesforce, Zoho, and Lead Docket, I am adept at managing data and efficiently handling high call volumes. I have a passion for understanding client needs and delivering optimal solutions that drive business growth. As I continue to grow professionally, I am eager to explore new opportunities in marketing, business development, and customer-centric roles. Let\'s connect to discuss how my skills and experience can add value to you, your team or your organization!