Siska Sjah Bayad
Producer Services Specialist @The Standard
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WORK HISTORY
Producer Services Specialist @The Standard
US
Create, analyze, and evaluate producer compensation transactions and processes related to specific products for Employee Benefits and Retirement Plans.• Serve as point of contact for producers in providing commissions information, reports and statements • Respond to and identify the right course of action or resources to a wide variety of customer service inquiries via email alias. Approximately responded to 50 to 100 inquiries in a week. • Review documents and forms to process new groups/policies, change of brokers, and transfer book of business related to producer compensation. • Work effectively with external customers and Home Office personnel through communication and problem resolution regarding producer administration programs. • Participate in special projects, assignments, and process improvements.
EDUCATION
Trisakti University
Bachelor's degree
Universitas Pelita Harapan
Communication and Media Studies
ABOUT SISKA SJAH BAYAD
After an initial career in the Advertising industry, successfully transitioned into…
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