Sisinia Vivas

WORK HISTORY

EDUCATION

SKILLS

ABOUT SISINIA VIVAS

Specialties: Strong academic training in IT Management and Project Management (knowledge of the economic, environmental and general technical aspects of the IT industry), experienced in document control, collecting and analyzing data to prepare reports and documents, information management, and support activities within demanding time frames, contract administration, and experience working in a Global industry and ability to develop, manage, and maintain strategic alliances and effective relationships with national and international stakeholders. Experienced implementing best practices on IT processes (ISO9001 / / ISO - Security, Quality and Service Management) with 99% system availability under ITIL guidance • Technical Skills: Jira, Confluence, Tableau, Informix, Microsoft SQL Server(2005); MS Windows, MS Office Professional Suite, MS Project, Lotus Notes, CA Enterprise, CA Brightstore for backup and recovery of data, IBM Cognos Financial Planning, SAP, Profit Plus Experienced in budget tracking, vendor management, maintaining excellent communication skills, problem resolution abilities to complete multiple deadline-driven projects efficiently and on time, and a high-level of confidentiality; successfully utilized in preparing reports and documents to provide project status updates to senior management and liaising with senior staff members and clients, with extensive knowledge of computer software applications. Ability to translate documents from English to Spanish, work well in both team-oriented and self-directed environments, and under pressure. Strong people management skills with the ability to lead multifunctional teams and to work in multicultural and multidisciplinary environments. Acting as a liaison between the organization and the IT department by being a coach, mentor, facilitator and and performance manager while upholding organizational priorities, maintaining sound judgement and multitasking to optimize result.