James Stewart

Senior Customer Success Manager @solo.io

Edinburgh, GB

Build strong customer relationships with stakeholders and sponsors to ensure Solo\'s activities align to the customer\'s desired business outcomes.Develop success plans aligned to your customers\' business goals.Accelerate adoption and minimise customer churn through a programmatic approach that ensures regular touchpoints and guides the customer to value and success throughout the customer lifecycle.Coordinate and orchestrate activities that solve complex situations working together with Solo\'s field and engineering teams.Communicate the benefits of Solo\'s products and recommend solutions that align with the customers goals.Manage multiple issues with minimal direction and coordinate the resources needed to resolve customer challenges efficiently.