Simranjit Singh Arora
Senior Program Manager - Enterprise Payments @lululemon
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WORK HISTORY
Senior Program Manager - Enterprise Payments @lululemon
Vancouver, BC, CA
Led organizational-wide payment strategy across 3 markets (NA, EMEA & APAC) for Payments, POS, Retail commerce projects (Alipay/ WeChat Pay, Apple Pay, Kakao Pay, Pay Pay, Rakutan Pay, Line Pay,VISA Payment Gateway, GIVEX, ADYEN and PayPal), mobile payments and UI/UX with internal customers, capacity planning, ensuring PI readiness, tracking feature delivery/milestones, deployment and customer go-live plan.> Successfully led the go-live of over 8 major projects, resulting in a 15% increase in customer satisfaction.• Spearheaded a team of 30+ across global regions and drive Enterprise Payments by strategizing product roadmap, building strategy/plan for products, product charter, tracking delivery and communicating to internal stakeholders along with senior leadership.> Reduced project delivery times by 25%.• Cross- collaborated with marketing and commercial teams to define product positioning, develop go-to-market strategies, manage purchase orders, ensure seamless end-to-end sales operations and drive product adoption at scale, resulting in enhanced revenue growth and market share. • Develop, manage budget for projects and be accountable for delivering against established business goals/objectives.• Advised executives on strategic product alignment and assisted in multi-regional launches to ensure that features and user stories land on time as per required scope.> Ensured 95% on-time delivery of features and milestones.• Define product vision, prioritize roadmap, customer journey mapping and provide support to ensure revenue goals are met.> Launched new payment products that contributed $1 million in ARR within the first year.• Recognize complex designs and proposing simplified solutions by working with software design engineers, products, commercial, solution architects, system analysts, business analysts, quality assurance, Performance team etc.> Streamlined development processes, reducing time-to-market for new features by 30%.\"
EDUCATION
The University of Sheffield
Master's degree, Mechatronics, Robotics, and Automation Engineering
City Montessori School, Lucknow
High School Diploma, Mathematics and Computer Science
UBC Sauder School of Business
Master of Business Administration - MBA, Marketing and Product Management
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
ABOUT SIMRANJIT SINGH ARORA
Accomplished product and program strategy and leadership professional with over 15 years of global experience and multi-regional product launches in fintech, digital payments, e-commerce, and tech retail. Proven experience in client-facing product delivery and strategic consulting, with strong exposure to the pre-sales lifecycle—including stakeholder engagement, business case preparation, and solution alignment.Transformative product leader driving enterprise innovation and profitability through cross-functional collaboration, marketing alignment, and global execution. Proven expertise in driving $10M+ product roadmaps, mentoring high-impact teams, and aligning strategies with enterprise goals to deliver measurable outcomes such as 30% ARR growth and 15% increased customer satisfaction.Demonstrated success in scaling innovative solutions, driving cross-functional collaboration, and aligning product vision.Adept at managing high-impact teams, owning multi-million-dollar budgets, and spearheading global initiatives.
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