Simran Bhadana

Senior Account Manager @Rionix Infotech Pvt.Ltd

Faridabad, IN

Client Relationship ManagementServe as the main contact for assigned clients.Build long-term, trusted relationships with stakeholders and decision-makers.Conduct regular meetings and performance reviews.Account Strategy & GrowthDevelop strategic account plans to achieve client and company objectives.Identify upselling and cross-selling opportunities.Monitor account health and proactively address risks or issues.Project & Delivery OversightCoordinate internal teams (sales, marketing, product, operations) to meet client needs.Ensure project deliverables are on time, within scope, and budget.Maintain high client satisfaction scores (e.g, NPS, CSAT).