Simon Lock

Service Relationship Manager - Access Management @Vodafone

Newark-On-Trent, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2022 — Present

Service Relationship Manager - Access Management @Vodafone

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Newbury, GB

Service Management of internal suppliers to Vodafone

SKILLS

TelecommunicationsManagementMobile Technology3gCustomer ExperienceTeam ManagementSlaCall CentersIpService DeliveryService ManagementContact CentersMobile DevicesGsmUnified CommunicationsTelcoManaged ServicesVasPeople SkillsBroadbandMobile CommunicationsVoip

ABOUT SIMON LOCK

I am a passionate and customer focused individual with experience in all areas of customer service, service management and people management. ITIL V3, Prince 2 and IACCM certified, I am able to both lead and participate in all types and levels of project, contract, process and service management. I have strong abilities in data analysis, and am adept at manipulating data in many forms to be able to make sound recommendations. I am an excellent communicator, with experience of building successful relationships at all levels of global organisations.

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Simon Lock — Service Relationship Manager - Access Management at Vodafone in Newark-On-Trent, GB | Unifers