Rajeshwari Hiremath
Customer Service Head @Vodafone
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WORK HISTORY
Customer Service Head @Vodafone
EDUCATION
Karnataka University, Dharwad
Bachelor of Commerce - BCom
ABOUT RAJESHWARI HIREMATH
Leading Karnataka, IT Capital for Vodafone Karnataka and responsible for Customer Service Operations and Custodian of Customers for improving Customer experience.Ownership of efficient Customer Service Operations across different channels of Contact Center Operations, Back office Operations, Outbound operations, Customer Life Cycle Management, Process excellence. Regulatory & Compliance. Experience across Consumer and Enterprise Business for building customer experience strategies.Understanding of Service excellence using the current technology and digital platform to build Customer Experience journey.Strengths of leading large teams, Proven to be a great people manager and developing strong leaders to lead and benefit the organization.
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