Simon Fagan
Senior Product Manager, Global Services Offer Management @Motorola Solutions
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WORK HISTORY
Senior Product Manager, Global Services Offer Management @Motorola Solutions
Rugby, GB
As a Services Portfolio/Product Manager, I am responsible for the end-to-end ownership of global service offerings and customer experience, aligning with the company\'s overall strategy and goals. My responsibilities include defining, developing, and delivering new product-attached services and subscription services, with a focus on Motorola\'s cybersecurity services. I contribute to product and service strategies, vision, and roadmaps, working cross-functionally with teams like Product, Finance, Engineering, Operations, and Sales to bring new service offerings to market that solve customer problems and generate revenue. I also develop business cases with in-depth financial analysis and pricing strategies, and partner with Go To Market and Marketing teams to develop value propositions and messaging.
EDUCATION
Sheffield Hallam University
MSc, Information Technology and Management
SKILLS
ABOUT SIMON FAGAN
An experienced and knowledgeable information systems and telecommunications professional with significant achievements in the Public Safety communications market. Broad and deep application of experience - from pre-sales proposal development and Public Sector tender response, through delivery - with Project Management and Test/Assurance, to market opportunity research and analysis, proposition development, new product/service development, product management and strategic roadmap development.Specific technical domain knowledge and experience includes Airwave, Emergency Services Network (ESN), LTE, applications for the Emergency Services, Computer Aided Dispatch systems, LMR, TETRA Public Safety networks, TETRA Terminals, mobile data solutions (including devices, data bearer services, mobility platforms and mobile applications), 3GPP and ETSI standards, Integrated Communications Control Systems, video analytics and mission-critical/business critical systems integration programmes.Specialties: Mobile Applications, Mobile Platforms, TETRA Voice and Data services, TETRA, Motorola Dimetra, TETRA Radio Terminals, Prince 2 Practitioner, ISEB Software Testing Practitioner, test management for major programmes, requirements analysis, ITIL v3 Service Management Framework
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