Simonetta Santini
Customer Support Specialist @Abbott
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WORK HISTORY
Customer Support Specialist @Abbott
Roma, IT
Specialist for the Architect and Alinity Instruments:my purpose is to help costumers clarifying and solving problems with effective phone communication.My job includes having to plan interventions for Technical team according to customer calls.I\'m responsible for receiving, evaluating, qualifying, and forward any complaints.I also take care of the second level training. I\'ve been a trainer for years for Master Architect and Alinity Training courses carried out at Abbott headquarters.
SKILLS
ABOUT SIMONETTA SANTINI
I am reliable and focused on achieving the objective, but above all I consider myself a…
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