Simon Jordan

Service Operations Consultant @Mobile Broadband Network Ltd (MBNL)

Reading, GB

MBNL – (3UK Chariot Operations) Service Operations Consultant (Contract)- Nov 2018 - PresentKey Responsibilities• Define the RAN Service Management Operations framework to support the introduction of an additional Managed Service Provider into the 3UK current and future (5G) RAN and Access Transport technologies.• Document the Service interworking requirements to support required multiparty delivery model.• Gain agreement from all affected parties (3UK, Huawei & Ericsson).• Document new and changed BSS Operational Requirements (BMC Remedy).Achievements • Service Transition approach agreed with 3UK.• Developed service strategy, policies, processes and requirements for the 3UK transformed RAN services.• Service Interlock document agreed with all parties.• BMC Remedy requirements documented and delivered to agreed timelines.• Contractual changes agreed with incumbent Managed Service Provider (Ericsson).