Simon Chrispin

Solution Architect @Barclays

Milton Keynes, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Mar 2011 — Present

Solution Architect @Barclays

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Product owner for Barclaycard Call Centre systems.Run the solutions team (5 designers)Workload management, Project inception consultancy, project costing, work prioritisation Business process driven design and analysisRequirements definition Strategy definition for call centre systemsStrategic Enterprise Middleware design and implementationImplemented agile design practiseUse case productionEnd to End ownership of Call centre systems and technical processes

SKILLS

Requirements AnalysisService DeliveryBusiness AnalysisChordiantUser Acceptance TestingOffshoringSystems AnalysisBusiness ProcessSoaBusiness Process Re-EngineeringProject DeliveryBusiness TransformationBusiness RequirementsPrince2Team ManagementStakeholder ManagementIT Service ManagementIntegrationProject Portfolio ManagementIT StrategyTechnical ArchitectureSdlcSolution ArchitectureRequirements GatheringEnterprise ArchitectureCrmItilData MigrationTechnical Analysis

ABOUT SIMON CHRISPIN

Specialties: CRM, Chordiant Offshore team setup, mentoring, training and…

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