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Silvia Bernal Coronado

Guest Relations @The Walt Disney Company

Mexico City, MX
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2016 — Present

Guest Relations @The Walt Disney Company

Provide outstanding customer service and assist the Walt Disney World property to families, foreign dignitaries, corporate executives and celebrities.• Maintain professional relationships resolving problems with superior communications skills to ensure that our stories are told in the best ways possible.HIGHLIGHTS: in total I got 36 Recognitions between customers and Managers due Guest Experience Service One Special recognition from Kartika S Rodriguez (GM at EPCOT).

EDUCATION

N/A

Universidad Nacional Autónoma de México

Corporate Finances

N/A

The Washington Center for Internships and Academic Seminars

Diplomatura, Marketing

N/A

BANCO INTERAMERICANO DE DESARROLLO

Development Project management

2008 — 2012

Tecnológico de Monterrey

Bachelor of Business Managament (B.B.A.), Marketing

SKILLS

Estrategia EmpresarialLiderazgoEstrategia De MercadotecniaNegociaciónBusiness StrategyMicrosoft ExcelRedes SocialesStrategic PlanningSocial MediaPlanificación EstratégicaGestión De ProyectosMercadotecniaEstrategiaAdministración Y Dirección De EmpresasInvestigación De MercadosMicrosoft OfficeTeam LeadershipLiderazgo De EquiposServicio De Atención Al Cliente

ABOUT SILVIA BERNAL CORONADO

Passionate about business, unlocking new growth opportunities in highly competitive…

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Silvia Bernal Coronado — Guest Relations at The Walt Disney Company in Mexico City, MX | Unifers