Siddhesh Shinde

Process Assistant @Amazon

Brampton, ON, CA

Chosen based on performance to be a Process Guide and Problem Solver- Monitoring labour metrics and providing feedbacks to 40+ associates based on real-time performance- Coaching and training newly hired associates on quality resulting in a 15% improvement in DPMO- Investigating barriers to solve customer shipment problems and deliver the customer promise- Assisting Area Managers and Process Assistants with day to day management of Amazon Fulfillment Center process- Strong focus on the root cause analysis in order to improve the process and reduce barriers to associate productivity and quality- Assisting with planning of all department staffing based on a set workflow- Executing shift as Process Assistant in the absence of Process Assistant- Demonstrating the ability to manage over 40 associates while exceeding all goals of safety, quality and productivity- Following work directions and Amazon\'s work procedures to eliminate the threat of workplace injuries and ensured packages are sent out accurately- Performing routine tasks and collaborating with colleagues to meet the organizational goal

Humber College

PGDM, Project Management

Veermata Jijabai Technological Institute (VJTI)

Licentiate Diploma, LME : Licentiate Mechanical Engineering

Datta Meghe College of Engineering (DMCE), Airoli: Mumbai University

Bachelor of Engineering - BE, Mechanical Engineering

Niagara College

PGDM, Industrial Automation