Siddhartha Alapati

Software Engineer @Dell Technologies

US

Developed an AI-driven chatbot platform using Java, Spring Boot, and Microservices to automate customer support via Natural Language Processing (NLP), enhancing response time and reducing human intervention.• Designed and integrated scalable RESTful APIs secured with Spring Security, OAuth2, and JWT, ensuring seamless communication between services and robust access control across the architecture.• Built responsive, cross-platform front-end interfaces using HTML5, CSS3, JavaScript (ES6), and AJAX, delivering intuitive user experience and real-time interaction with backend services.• Implemented PostgreSQL with Hibernate ORM for secure, ACID-compliant data persistence and optimized query performance, managing high volumes of structured conversational data.• Deployed the platform on AWS using EC2, S3, and RDS, achieving 99.9% uptime and high availability while automating CI/CD pipelines with Jenkins, Docker, Kubernetes, and Maven to accelerate delivery cycles by 30%.