Siddhant Srivastava
Customer Success Manager 1 @PowerSchool
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WORK HISTORY
Customer Success Manager 1 @PowerSchool
Bengaluru, IN
Key areas of focus:Customer Relationship Management: Build strong customer relationships, drive product adoption, and ensure long-term success.Project & Account Management: Manage a portfolio of accounts, ensuring retention, renewals, and customer satisfaction.Contract Renewal & Revenue Growth: Accelerate renewals, negotiate contracts, and identify upsell opportunities.Customer Support & Conflict Resolution: Handle customer inquiries, troubleshoot issues, and resolve conflicts efficiently.Data Analysis & Forecasting: Maintain renewal forecasts, track customer health, and provide insights for proactive decision-making.Cross-functional Collaboration: Work with sales, customer success, and product teams to enhance customer experience.
EDUCATION
ILEAD INSTITUTE OF LEADERSHIP ENTREPRENEURSHIP AND DEVELOPMENT 289
Bachelor of Business Administration (B.B.A.), BBA
ILEAD INSTITUTE OF LEADERSHIP ENTREPRENEURSHIP AND DEVELOPMENT 289
BBA(H), Business, Management, Marketing, and Related Support Services
Apeejay School
higher secondary, Business/Commerce, General
ABOUT SIDDHANT SRIVASTAVA
Customer Success Manager with 6+ years of experience in driving customer retention…
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