Showmiya P.

Admin & Clerical @NHS Professionals

Worcestershire, GB

I am an experienced NHS Admin and Clerical Officer, supporting a range of departments including outpatients, maternity, emergency, and mental health services. I provide essential non-clinical support to clinical teams, helping ensure the smooth running of day-to-day operations. My responsibilities include booking and amending appointments, managing referrals, maintaining accurate patient records, and handling face-to-face and telephone enquiries with professionalism and compassion. I am confident using a wide range of NHS systems, including OASIS PAS, ICE, Sunrise, RIO, Bluespier, BadgerNet, CLIP and various Electronic Patient Record (EPR) platforms. I am a quick learner who adapts easily to new systems and processes, confidently picking up tasks and techniques with minimal supervision. Known for being calm, reliable, and approachable, I bring a strong sense of empathy when supporting patients, families, and staff. With excellent communication skills, strong attention to detail, and a patient-centred approach, I work well under pressure while always maintaining professionalism and confidentiality. I am committed to supporting both staff and patients, and take pride in contributing to the overall quality, safety, and efficiency of healthcare services.

St Thomas More High School for Boys

A Levels, Westcliff-on-Sea

University of Worcester

Medical Sciences BSC (HONS), Clinical Laboratory Science/Medical Laboratory Science/Anatomical Sciences

St Bernards High School for Girls

GCSEs, Westcliff-On-Sea