Shweta Rajkarne
Staff Technical Product Manager @ServiceNow
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WORK HISTORY
Staff Technical Product Manager @ServiceNow
Santa Clara, CA, US
Defined roadmap and delivered AI-driven recommendations and AI agent based content enrollments leveraging ServiceNow AI solutions- Launched AI assistants leveraging Agentic AI to automate incident resolution, improving speed and accuracy of responses and improving support agent productivity- Led credit card payment solution delivery generating recurring monthly revenue through a scalable SaaS payments pipeline- Owned roadmap for Customer Success Platform (CSP), designing workflows and admin tools to unify post-sales experiences across Success, Support, and Partner teams- Championed event-driven architecture to provide real-time insights driving proactive risk mitigation.
EDUCATION
India
BE, Electronics and telecommunication
ABOUT SHWETA RAJKARNE
I am a Senior Product Manager with 15+ years of experience delivering scalable SaaS…
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