Shubham Kumar Singh
Manager Ii, Operations @Amazon
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WORK HISTORY
Manager Ii, Operations @Amazon
Hyderabad, IN
Oversee quality checks for a team of ~1500 employees, ensuring adherence to operational standards. • Lead a quality team of 90 to identify and capture errors, enhancing overall service quality. • Implement strategies to reduce customer-related issues, resulting in improved customer satisfaction metrics.
EDUCATION
Gujarat Technological University (GTU)
Bachelor of Engineering, Electrical, Electronics and Communications Engineering
ABOUT SHUBHAM KUMAR SINGH
Amazon empowers operational excellence through logistics leadership and data-driven strategies. As Manager II, Operations, collaborated with cross-functional teams to enhance efficiency and scalability. Previously contributed to transportation management and quality improvement at Amazon. Proficient in Microsoft Excel, SQL, and Tableau. Holds a Bachelor of Engineering in Electrical from Gujarat Technological University.
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