Shripritha Gupta
Production Support Analyst @TMX Group
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WORK HISTORY
Production Support Analyst @TMX Group
EDUCATION
Shri Shankaracharya College of Engineering and Technology , Bhilai, Chhattisgarh, India
Bachelor of Engineering - BE, Information Technology
ABOUT SHRIPRITHA GUPTA
As an adept IT Analyst, I have a well-rounded skill set in process development and honed talents in Mainframe application development, production support, and maintenance. I have expertise in working with multi-disciplinary teams of varying sizes and handled complex business cross-functional, multi-platform applications in Insurance and TTH domain.I believe there is always something to learn new, so I enjoy connecting with new people and hearing their perspectives. I love to dig into customers\' problems and resolve them with technology. My previous roles have strengthened my capabilities in leadership, teamwork, determination, and prioritization, including keen attention to detail and accuracy.Skills : IBM Legacy technologies; COBOL,PL/1,CICS,IMS DB2,VSAMTools: Mainframe tools and UtilitiesTicketing and Reporting Tool : BMC Remedy, ITSM/ServiceNow
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