Shreyan Kulkarni
Service Delivery Manager @Cognizant
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WORK HISTORY
Service Delivery Manager @Cognizant
Pune, IN
EDUCATION
University of Pune
Bachelor of Engineering (BEng)
ABOUT SHREYAN KULKARNI
As a seasoned leader, I\'m passionate about leading from the front & thrive on embracing challenges. With extensive expertise in BPaaS, I\'ve honed my skills in process transitions, data analysis and trend forecasting to proactively mitigate risks in operational delivery. My leadership journey includes successfully guiding multiple teams across globe to achieve & exceed Service Level Agreements (SLAs) while fostering a culture of teamwork. I\'ve delved into the intricacies of projects by reading Business Requirement Documents (BRDs) & offering valuable feedback during implementations. My role as a content reviewer has allowed me to contribute to training content, ensuring its quality and effectiveness. I have a keen eye for process and performance improvements, consistently uplifting associates to reach their full potential. As a project management enthusiast, I actively engage in client governance calls and collaborate seamlessly with cross-functional teams to surpass our business goals. I\'m dedicated to achieving excellence & I am excited to connect with like-minded professionals who are driven to excel.
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