Shraddha Kumbhar
Customer Insights Analyst @TP
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WORK HISTORY
Customer Insights Analyst @TP
Glasgow, GB
Analysed student financial data, including loan approvals and disbursements, to ensure accuracy and compliance with regulatory policies-Collaborated with cross-functional teams to gather business requirements and improve customer service processes-Utilised Salesforce to track and manage student accounts, ensuring data integrity and efficient case resolution-Resolved complex queries by interpreting financial data, identifying trends, and providing data-driven solutions-Documented business processes, workflows, and knowledge base articles to enhance team efficiency and training-Assisted in generating reports using Excel to support decision-making and process improvements-Worked closely with stakeholders (students, universities, and internal teams) to translate business needs into actionable insights.
EDUCATION
University of Leeds
Master's degree
Pimpri Chinchwad Education Trust'S. Pimpri Chinchwad College Of Engineering
Bachelor of Engineering - BE
Amrita Junior College
Junior College
CMS English Medium High School
School
ABOUT SHRADDHA KUMBHAR
Results-driven Data and Business Analyst with expertise in transforming complex data into…
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