Shivani Sharma
National Head @NIIT Limited
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WORK HISTORY
National Head @NIIT Limited
IN
I believe great service delivery is not just about processes — it’s about people, adaptability, and the courage to innovate. In my role as National Head, I focus on reimagining how we deliver value: blending Gen AI, smarter processes, and collaborative teams to raise the bar on client success. My goal is simple — build trust, create impact, and make service delivery future-ready.\"
EDUCATION
PG in training and development ISTD
Post graduate diploma, Workforce Development and Training
Indian Institute of Management, Calcutta
EPLM - Strategy and Leadership, Strategy and Leadership
Indian Institute of Technology, Delhi
Certification , Design Thinking
Waverly convent
Post Graduate in ISTD, Training and Development , International business
Tata Institute of Social Sciences
Diploma , Organizational Development Psychology
ABOUT SHIVANI SHARMA
A dynamic leader driving service delivery excellence, operational transformation, and…
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