Shivam Mishra
Fulfillment Operation @Apollo 24 7
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WORK HISTORY
Fulfillment Operation @Apollo 24 7
Gurugram, IN
Efficiency: Managed a 45+ EBOs (Exclusive Brand Outlets) online instant orders, ensuring closure within a 19-minute TAT; also handled end-to-end reverse logistics operations. • Fleet Management : Lead a network of 100+ Apollo 24|7 Delivery partners; Improved daily logins 15% through incentive. • Efficiency Gains : Achieved 10% reduction in Average delivery time & pickup delay through coordination and correct mapping initiatives. • Cost reductions plan:Optimized part‑time rider (PTR) compensation using a ₹45 per-package rate (PPR) model, achieving a +7% increase in productivity while reducing overall logistics costs
ABOUT SHIVAM MISHRA
Ex- Control Tower Executive! Experienced in B2B and B2C end-to-end delivery operations. Renowned for optimizing routes, Load allocation,reducing costs, and elevating customer satisfaction levels.
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