Shilpa Mohandas

Account Specialist (Quoting and Inside Sales) @Mro Electronics

Calgary, AB, CA

Act as the primary point of contact for customers, gathering technical and order requirements and communicating effectively with internal teams- Manage and process RFQs using Microsoft Excel and Google Sheets; submit competitive quotes to both defense and commercial clients- Request and evaluate supplier quotations, conducting cost and delivery comparisons across multiple vendors- Interpret customer engineering drawings and create sales/work orders via ERP systems, email coordination, and production floor collaboration- Coordinate with cross-functional teams including Quality Control, Inventory, NPI, and Production to ensure smooth order execution- Liaise with the Purchasing team to monitor material lead times and ensure timely delivery- Familiarize with ISO standards and internal procedures; obtained Controlled Goods certification to manage defense and aerospace projects

Symbiosis Institute of International Business

Master of Business Administration, Sustainable business

Rajalakshmi Engineering College

Bachelor of Engineering - BE, Mechanical Engineering