Shikha Jain
Senior Manager Operations & Quality Assurance @TP
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WORK HISTORY
Senior Manager Operations & Quality Assurance @TP
New Delhi, IN
EDUCATION
Happy School
Business/Commerce, General
AMITY University Gurgaon
MBA, Marketing & International Business
SKILLS
ABOUT SHIKHA JAIN
22 years experience in Customer Services, Operations, Training, Project Management, Business Transformation, Process Migrations, Customer Relationship Management in the Service Industry primarily in Leisure & Business Travel. Proven ability to develop and implement innovative solutions and manage large teams to achieve challenging operational targets with strict adherence to service delivery parameters across multiple locations in Asia and EMEA and achieving maximum customer satisfaction.
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