Shiela Kelso

Sr Customer Success Manager @Lyra Health

Salt Lake City, UT, US
EMAILS
s•••••@lyrahealth.com
MOBILE NUMBERS
+18•••••••69

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WORK HISTORY

Sep 2022 — Present

Sr Customer Success Manager @Lyra Health

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Serves as the primary relationship owner for our customers in our major/key segment lives). Partners closely with customers to drive member awareness and engagement, deliver regular program and outcome data, and continually working to ensure customers and their members have a best-in-class experience.

EDUCATION

1995 — 2000

Utah State University

Bachelor's degree, Public Health, Biology, Chemistry

SKILLS

ResearchMicrosoft OfficeSalesProblem SolvingMicrosoft ExcelHealthcare Information TechnologyHealthcare Information Technology (Hit)HealthcareBusiness Process ImprovementAccount ManagementOutlookMulti TaskingOrganizational EffectivenessCrmManagementProcess ImprovementCustomer ServiceOutstanding Interpersonal Communication SkillsProject ManagementData ManagementCustomer Relationship Management (Crm)

ABOUT SHIELA KELSO

Experienced Customer Success Manager with a demonstrated history of working in the health care technology industry. Strong management professional with a Bachelor\'s degree focused in Public Health from Utah State University.

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