Sherry Kao

Director, Technical Program Management @Nordstrom

Los Angeles, CA, US

Lead a matrixed team of 5 TPM Managers and 40 staff to drive technological innovation for Nordstrom\'s merchandising and inventory management across all channels, handling ~$9B in annual inventory• Manage the program portfolio of 400+ scalable applications and services administrated by a 450+ member technology organization consisting of 40+ agile delivery teams, with an annual budget of ~$80M• Engage key technology partners including Engineering, Product Management, and Business Leadership teams to build strategic roadmaps for transforming Nordstrom into a digital and platform-first retailer• Influence program management execution, including team strategy, ensuring on-time project delivery, risk mitigation, change management, and transparent stakeholder engagement to deliver on enterprise OKRs• Sponsor and guide implementation of data-driven frameworks to centralize metrics, supporting capacity planning and commit progress tracking that reduced manual time spent on reporting and artifact creation• Foster organizational and team agility through Community of Practice and Agile Scrum Maturity initiatives, empowering self-organizing engineering and development teams and enhancing overall performance• Collaborate with finance teams to manage resource planning and labor capitalization across 8 cost centers

UCLA

Bachelor’s Degree, Computer Science