Sheldon Charles
Operations Manager @Target
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WORK HISTORY
Operations Manager @Target
Led cross-functional initiatives across two 12-hour shifts (6am–6pm & 6pm–6am), aligning frontline execution with strategic KPIs by developing and managing daily operations plans derived from weekly forecasts.• Spearheaded daily PDCA (Plan-Do-Check-Act) cycles and business reviews to drive real-time performance visibility, enabling data-informed decisions by supply chain leadership.• Designed and facilitated Gemba Walks and daily tiered huddles to surface workflow inefficiencies and escalate critical blockers, improving communication between frontline teams and leadership.• Conducted root cause analysis using Fishbone diagrams and process mapping to identify bottlenecks across five departments; implemented a task reallocation plan in the picking function, resulting in a 15% increase in goal attainment.• Built and maintained interactive operational dashboards to support proactive resource planning and forecast labor-to-volume alignment.• Presented high-impact, data-driven project proposals to stakeholders, influencing buy-in for continuous improvement initiatives and fostering a culture of lean thinking and operational excellence.
EDUCATION
The College of New Jersey
Bachelor of Business Administration (B.B.A.), Marketing
ABOUT SHELDON CHARLES
Operations leader managing large-scale distribution operations with a track record of…
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