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Sheila Pettigrew
Customer Success Manager, Team Lead @Odoo
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WORK HISTORY
Customer Success Manager, Team Lead @Odoo
EDUCATION
Canisius University
Master of Science, Higher Education/Higher Education Administration
Loyola University Maryland
Bachelor's degree
SKILLS
ABOUT SHEILA PETTIGREW
I began my career at Odoo as an individual contributor CSM, managing a book of over 100 accounts across diverse industries and owning both renewals and overall customer health. Today, I serve as a Customer Success Team Lead, partnering closely with my team each day to support their accounts and drive meaningful customer growth. I pride myself on being an enthusiastic, adaptable learner who thrives on new challenges and opportunities to make a positive impact.Before transitioning into tech, I spent nine years in higher education, working in career development and Title IX. My time in this industry strengthened my communication, strategic thinking, and problem-solving skills, and taught me to approach every challenge with flexibility, empathy, and a solutions-focused mindset.Clifton Strengths: Communication, Woo, Adaptability, Strategic, PositivityMBTI: ENFJEnneagram: Type 3
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