Sheila Bates
Client Claims Manager @H&R Block
Winter Haven, FL, US
EMAILS
s•••••@hrblock.com
MOBILE NUMBERS
+18•••••••01
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WORK HISTORY
Jan 2023 — Present
Client Claims Manager @H&R Block
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EDUCATION
2006 — 2009
Keiser University
Bachelors Degree, Business Administration
1980 — 1984
Winter Haven High School
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
SKILLS
Process SchedulerTax PreparationInterviewsOperations ManagementMicrosoft ExcelSupervisory SkillsPolicyCustomer RelationsHiringTrainingCustomer SatisfactionMicrosoft OfficeHuman ResourcesPayrollEmployee TrainingBudgetsTax ReturnsCoachingLeadershipTeam BuildingCustomer RetentionCustomer ServiceMicrosoft WordRecruitingIncome TaxBudgeting
ABOUT SHEILA BATES
District General Manager specializing in: Change Management - Helping teams understand the \"What\'s in it for me\" rather than \"Why me\", that creates the agility needed to allow teams to succeed.
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