Shaun Okeefe
Professional Services Engineer @Air IT Group
Signup · Get unlimited contacts
WORK HISTORY
Professional Services Engineer @Air IT Group
Nottingham, GB
Deliver outstanding IT projects, meeting deadlines and exceeding expectations- Collaborate with the PMO to schedule and manage customer projects smoothly- Review project scope, flagging any issues before kickoffProvide comprehensive handovers to our Service Desk upon project completion- Identify and report any potential delays, ensuring projects stay on track- Maintain accurate project records within our CRM system- Uphold high security standards, following ISMS policies- A Proven experience in IT project delivery- Microsoft technologies (Windows Server, Exchange, 365, Azure, Hyper-V, VMware)- networking and security knowledge (Firewalls, VLANs, VPNs, DNS, DHCP)- set up and maintain business networks- Deploy Microsoft Azure IaaS, Virtual Desktop, and backup solutions (Veeam, Datto)- Experience with Mimecast, Sophos, SonicWall, Cisco Meraki- Deploy and Configure wireless networking (Meraki, UniFi)
EDUCATION
Peoples College Nottingham
BTEC National Diploma, Computer Studies
SKILLS
ABOUT SHAUN OKEEFE
A Professional Services Engineer whom takes charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. Working closely with the Project Management Office to plan, execute, and complete IT projects on time and to the highest standards.Experience & knowledge in industry best practices & methodologies such as ITIL, ISO 27001, ISO 9001, GDPR, CAS(T), HSCN (N3), and additional experience & knowledge of cloud services, including (but not limited to) SaaS, IaaS, Telephony, Unified Communications, DRaaS, AWS, Hosted Desktop (Citrix), Microsoft 365 and Azure.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.