Shatakshi Jain
Software Developer 2 @Intuit
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WORK HISTORY
Software Developer 2 @Intuit
Toronto, ON, CA
As a developer at one of the world’s most trusted financial technology companies, I contribute to Intuit’s TurboTax, a flagship product helping millions of customers file their taxes confidently and accurately. I’m part of the Virtual Tax Expert Proactive Support team, driving the vision for AI-powered customer experiences and delivering reliable, scalable solutions that enhance the overall tax-filing journey.Core Responsibilities:1. Own and deliver end-to-end development of TurboTax Search and Widget experiences — from design and architecture to deployment — ensuring 99.99% availability and sub-second load times.2. Develop and maintain full-stack solutions using Java, Go, Python, React, and Spring Boot within a microservices architecture.3. Build and optimize observability systems by designing Splunk dashboards and Wavefront monitors for proactive issue detection and operational excellence.4. Strengthen testing and release quality through automated validation frameworks (Playwright, Mockito) and CI/CD best practices.5. Partner cross-functionally with product managers, designers, and platform teams to deliver cohesive and high-performing user experiences.6. Leverage LLM-driven technologies (RAG, GraphRAG, ChatGPT, Gemini) to accelerate development, enhance intelligent feature delivery, and drive innovation across the product.
EDUCATION
JECRC UDML College of Engineering, Jaipur
Bachelor's degree, Computer Science
St. Francis Senior Secondary School,Agra
High School
St. Stephens Secondary School,Agra
Secondary Education
SKILLS
ABOUT SHATAKSHI JAIN
As a Software Developer at Intuit (TurboTax – Consumer Group), I build and ship AI-driven experiences that simplify and personalize the tax-filing journey. With over six years of experience in Java, Spring, and microservice-based platforms, I focus on delivering high-impact, scalable solutions that enhance customer experience and drive measurable business outcomes.My recent work includes developing intelligent workflow orchestration systems and data-driven service integrations that improved filing accuracy and user conversion metrics. Passionate about building products that merge technology and customer empathy, I thrive in environments where innovation directly influences revenue growth and customer satisfaction.Always open to connecting about FinTech, AI-first product development, or large-scale system design.
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