Sharon O.
Project Manager @TikTok
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WORK HISTORY
Project Manager @TikTok
Toronto, ON, CA
Manage end-to-end execution of global projects, ensuring a 99% success rate through timely delivery, scope adherence, and risk mitigation- Develop and maintain comprehensive project documentation, ensuring 100% compliance with internal standards and regulatory requirements- Lead process improvement initiatives, streamlining workflows in finance, legal, and procurement to enhance operational efficiency and reduce bottlenecks by 30%- Design and deliver system training for cross-functional teams, improving proficiency in reporting tools and operational systems, resulting in a 25% increase in data accuracy and reporting efficiency.
EDUCATION
University of Toronto
Bachelor of Arts (B.A.), Political Science and Government
Sheridan College
Certificate, Public Relations, Advertising, and Applied Communication
SKILLS
ABOUT SHARON O.
Education is the passport to the future, for tomorrow belongs to those who prepare for it today.\" – Malcolm XI\'m a solution-driven Project Manager and IT Operations professional who thrives at the intersection of strategy, systems, and people. With a passion for problem-solving and continuous improvement, I enjoy identifying opportunities that drive efficiency, enhance user experiences, and support scalable growth.Whether it\'s leading cross-functional tech projects, streamlining workflows, or mentoring peers in their career journeys, I bring a strategic and analytical mindset to every challenge. My approach is rooted in collaboration, clarity, and a commitment to creating lasting impact.Key Areas of Focus: Project & Workflow Management IT Operations & System Support User Onboarding & Access Governance Process Improvement & Compliance Cross-Functional Team Collaboration Training, Coaching & Knowledge SharingOutside of work, you’ll find me exploring new restaurants, curating playlists, or planning my next travel adventure. If you\'re passionate about smart systems, strong teams, and continuous learning—I’d love to connect.
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