Sharmista Shetty

Operations Analyst @CIBC

Created and managed spreadsheets to track both account opening and inbound outstanding transfers of funds using variety of macro embedded features which helped speed up productivity and efficiency with account open, estates and transfers-in process\\\\nCollaborated with leadership to identify gaps, design & implement process improvements & automation enhancing productivity & improve operational metrics.\\\\nDeveloped job aids and documented procedures to fast track training of newly hired members\\\\nConducted formal and informal training programs on use and operation of applications like GOW,\\\\nSRM, CROESUS, OBR, ADP and ATON.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n