Sharath Umapathi
Business Analyst @Mako IT Lab
Signup · Get unlimited contacts
WORK HISTORY
Business Analyst @Mako IT Lab
GB
Lead requirement gathering sessions with cross-functional teams, ensuring a comprehensive understanding of business needs and objectives. Translate business requirements into clear and detailed documentation, including user stories, use cases, and functional specifications. Facilitated seamless communication between customers and stakeholders, ensuring timely project deliveries. Utilized Salesnavigator and ZoomInfo to gather and analyze critical market data for informed decision-making. Collaborated closely with development teams, translating business requirements into technical specifications for successful project outcomes. Successfully identified opportunities for system improvements and user experience enhancements by collaborating with diverse teams. Conducted comprehensive gap analyses, providing data-driven recommendations for process enhancements. Contributed to effective software solutions by working with development and QA professionals to evaluate potential solutions. Analyzed data sources and systems across channels, ensuring data consistency and accuracy through integration and data mapping. Managed project milestones and ensured alignment with business goals, optimizing project efficiency. Maintained comprehensive documentation of business requirements, project progress, and outcomes, facilitating clear reporting to stakeholders. Implemented omni-channel strategies to enhance customer engagement and streamline communication across various platforms, resulting in improved customer satisfaction and increased efficiency.
EDUCATION
Sa Engineering College
Bachelor's degree, Electrical, Electronics and Communications Engineering
Aston University
Master of Science - MS, Information Systems and Business Analysis
ABOUT SHARATH UMAPATHI
Experienced Business Analyst with a proven track record of leading and successfully driving digital transformation initiatives in innovative organizations. Over 4 years of hands-on experience in analyzing and optimizing business workflows, implementing cutting-edge technologies, and streamlining operations to deliver measurable and impactful results. Highly skilled in effectively aligning business objectives with IT solutions, empowering organisations to thrive in today\'s rapidly evolving business landscape. I believe that a culture of continuous learning and adaptation is essential in the digital age. I am committed to staying at the forefront of industry trends and fostering a collaborative environment that encourages innovation.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.