Shannon Lilly
Principal Instructional Designer @Ericsson
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WORK HISTORY
Principal Instructional Designer @Ericsson
Boise, ID, US
Define and communicate learning strategies and roadmaps that align with organizational goals and product roadmaps-Drive cross-functional learning programs that support sales enablement objectives (onboarding, certification, product launches, partner enablement)-Lead large, multi-phase curriculum initiatives end-to-end: needs analysis, stakeholder alignment, design, development, implementation, measurement, and continuous improvement-Manage program-level timelines, dependencies, risks, and resources; escalate and resolve blockers with senior stakeholders-Define success metrics and measurement frameworks for learning initiatives (knowledge, behavior, performance, business KPIs)-Mentor and coach instructional designers; lead design reviews and foster professional growth-Act as a cross-functional partner with product management, sales enablement, technical teams, marketing, and customer success to ensure alignment and timely delivery-Represent Enterprise Learning in executive reviews and influence senior leaders on learning investments and priorities.
EDUCATION
Boise State University
Master of Science in Engineering
University of Oregon
BA
SKILLS
ABOUT SHANNON LILLY
Strategic Learning & Development leader with 20 years of experience designing and implementing innovative, scalable, and data-driven learning ecosystems that accelerate workforce performance and organizational growth. Expert in leveraging Learning Experience Platforms (LXPs), AI-driven personalization, microlearning, and immersive technologies to create engaging, accessible, and measurable learning solutions. Adept at aligning learning strategy with business objectives, driving talent development, and fostering a culture of continuous learning.Core Competencies:• Instructional Design (ADDIE, SAM, Agile Learning)• Learning Experience Platforms (LXPs) & LMS Administration• Learning Analytics & Impact Measurement (Kirkpatrick, Phillips ROI)• AI-Powered Personalization & Adaptive Learning• Blended & Virtual Learning (vILT, eLearning, Mobile Learning)• Microlearning & Performance Support Tools• Competency-Based Learning & Skills Taxonomy Design• Change Management & Organizational Development• Gamification & Immersive Learning (AR/VR/XR)• DEI-Focused Learning Strategies
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