Shannon Finot

Sr Strategic Customer Success Manager @Contentsquare

San Diego, CA, US

EMAILS

s••••••••@contentsquare.com

MOBILE NUMBERS

+16•••••••90

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WORK HISTORY

Sep 2025 — Present

Sr Strategic Customer Success Manager @Contentsquare

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San Diego, CA, US

EDUCATION

N/A

University of San Diego

Bachelor of Arts, Communication; Media Studies, Emphasis

SKILLS

EntrepreneurshipCustomer Relationship Management (Crm)StrategyE-CommerceSocial MediaSocial Media MarketingIntegrated MarketingMarketingProject ManagementAnalysisOnline AdvertisingStrategic PlanningSalesTrainingAnalyticsPublic RelationsMarketing StrategyEvent PlanningAccount ManagementSalesforce.comAdvertisingDigital StrategyProcesses DevelopmentProcess ImprovementStrategic Policy DevelopmentSaasPress ReleasesGoogle AnalyticsStrategic PartnershipsLead GenerationBusiness DevelopmentDigital MarketingProduct MarketingProduct ManagementSocial NetworkingLeadershipCoordinationCrmFacebookStart-Ups

ABOUT SHANNON FINOT

Passionate senior level Customer Success professional specializing in enterprise and Fortune 100 clientele. Skilled in creating strategies to build close executive relationships & exceed net and gross retention goals. Able to effectively communicate technical concepts and adapt to new ones with ease regardless of the customer industry or company vertical. Experienced in developing multiple customer success operation programs to create a more seamless customer journey and organizational structure.

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