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Shannon Crockett
Senior Claims Specialist @The Cincinnati Insurance Companies
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WORK HISTORY
Senior Claims Specialist @The Cincinnati Insurance Companies
Silver Spring, MD, US
EDUCATION
University of Mary Washington
Bachelor of Arts (BA), International Relations and Affairs
SKILLS
ABOUT SHANNON CROCKETT
Top-performing Senior Claim Specialist who is self-motivated with strong leadership skills. With 21 years of experience in the insurance industry, I am a skilled investigator who is objective, observant and detail oriented. I am also an excellent communicator with both internal and external customers working to explain and resolve claims efficiently, fiscally and in compliance with statutory requirements.I welcome new challenges and assignments and deliver professional results in advance of deadlines. I have a history of independently handling a large workload, thoroughly managing up to 300 claims with high quality results. I was able to accomplish this all while stepping up to help struggling team members and training new claims associates. Recognized for my effectiveness in all aspects of claims handling, I have been routinely tasked with management duties and oversight of team members. I thrive in a faced-paced complex environment where I can put my advanced organizational and problem-solving skills to good use. Key capabilities: Coverage determinations, policies and endorsements, claims investigations, negotiations and settlements, claims management in litigation
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