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Shannon Ozanich
Senior Compliance Manager @Proctor Loan Protector
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WORK HISTORY
Senior Compliance Manager @Proctor Loan Protector
US
ABOUT SHANNON OZANICH
Accomplished executive with 20+ years of mortgage servicing operations and leadership experience in both forward and reverse mortgage servicing with dedicated focus on tax and insurance monitoring. Creative strategic leader and contributor to special projects facilitating solution-driven collaboration with the primary focus being client satisfaction, compliance, strategic planning, quality, efficiency, loss prevention, process enhancement and cost reduction. Skilled professional with prior experience that includes tax and insurance vendor oversight and monitoring, early and late default collections, loss mitigation, foreclosure, bankruptcy and call center strategy. Presently dedicated to compliance policy and program enhancement, execution and sustainability, including translating laws and regulations into actionable requirements and execution; performing risk assessments; monitoring development and execution; change management; program development and execution; contract review and tracking; and training and communications.
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